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Gem Beach Resort Merang, Merang

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From24US$ /night
Check-in
24Apr2025Select date
Check-out
25Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Lot 2135 Batu Rakit, Mengabang Lekar, Merang, Malaysia

Gem Beach Resort, a 3-star hotel in the heart of Kampung Cina, features an outdoor pool and a fitness center, catering to leisure and relaxation. The resort provides free Wi-Fi in public areas and offers a variety of local, Chinese, and Western cuisine at Teratai Restaurant.

Rooms & Amenities

Gem Beach Resort's air-conditioned rooms include a minibar, tea/coffee maker, complimentary bottled water, and en suite bathrooms with showers and hair dryers. Certain rooms offer a bathtub, ensuring comfort during your stay.

Dining & Leisure

Guests can enjoy meals at Teratai Restaurant, which serves local and international dishes. The resort features a library for those seeking a quiet reading space.

Location & Attractions

Gem Beach Resort is near Pagar Besi Beach and Batu Rakit Mosque, both popular attractions worth visiting. Bukit Che Long and Batu Buruk Beach are also close for exploring the area's natural beauty.

Services & Transportation

Additional services at Gem Beach Resort include self-parking, housekeeping, and access to a children's pool. The resort is conveniently located 11 miles from Kuala Terengganu Airport.

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Getting around

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City Center
Merang 7.3 mi
Airports
Sultan Mahmud (TGG) 7.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking

Spa & Leisure

  • Swimming pool
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Location

Lot 2135 Batu Rakit, Mengabang Lekar, Merang, Malaysia
Map view
Lot 2135 Batu Rakit, Mengabang Lekar, Merang, Malaysia
Nearby
Pagar Besi Beach
3100 ft

Reviews and Ratings

Feedback from previous guests about their experience
46%
liked the resort and would come back again
5.0/10
Guest rating
Rooms
5.0
Location
5.3
Service
5.0
Dining
6.3
Guest reviews
5.0/10
based on 5 reviews
5.9
5.9/10 based on 18 reviews
Emma
United Kingdom, January  2025
7.0/10

I recently stayed at the Gem Beach Resort, and while the initial impression was good with organized check-in, I did notice that the rooms are a bit outdated. The dining was decent, with the menu changing daily, but there are definitely ups and downs during my stay, especially related to ongoing improvements. Overall, it's a mixed experience with the promise of better things once renovations are complete.

Rooms
6.0
The rooms need some serious refurbishing and felt like they haven't been occupied for quite a while.
Service
8.0
The service from the staff was generally excellent, though some were initially reserved. They have become much friendlier over time.
Location
7.0
The location is fine, with beach access, though the condition of the beach had some oil and debris initially.
Dining
8.0
Dining was good, with a varied menu every day, ensuring there were no repeats for over a week.
Facilities
6.0
Facilities are being upgraded, which is promising for the future, but some are still lacking.
Jessica
United Kingdom, January  2025
5.0/10

My stay at the resort was quite frustrating due to the lack of basic amenities. Upon checking in, there was no water or electricity in the room, which affected my overall experience deeply. While I appreciated the efforts of the staff and found the meals satisfactory, the condition of the resort left much to be desired. It's clear that this place needs significant improvements to provide a better experience for guests.

Rooms
5.0
The rooms were basic and outdated, and unfortunately, I had no access to water during my entire stay.
Service
5.0
The staff tried to help, though they seemed overwhelmed by complaints and unable to address the water issues effectively.
Location
5.0
The location is decent, but the poor maintenance of the facilities detracted from the experience.
Dining
6.0
Dining was fine, with a decent variety, but it was overshadowed by the overall lack of cleanliness in the resort.
Facilities
5.0
The resort's facilities are in dire need of refurbishment; it feels abandoned and poorly maintained.
George
United Kingdom, December  2024
5.0/10

My stay at the resort was quite disappointing. While the location near the beach has potential, the lack of water and electricity during my visit was unacceptable. The rooms need significant refurbishing, and there was a noticeable lack of hospitality from the staff. Overall, this resort did not meet my expectations, and I felt it was not worth the money spent.

Rooms
5.0
The rooms were outdated and in desperate need of refurbishment. It felt like no one had stayed there for a while, and cleanliness was an issue.
Service
5.0
The service was lacking; there was minimal assistance provided when we needed help with our luggage, and the front desk was dismissive of our concerns.
Location
6.0
The resort is situated close to the beach, which is a positive aspect, but the experience was marred by the resort's other shortcomings.
Dining
5.0
I did not have a good dining experience as the food options were limited, and the overall quality did not justify the price.
Facilities
5.0
Facilities seem outdated, with little attention given to maintenance. The gym and common areas are in need of upgrades.
Camila
United Kingdom, December  2024
5.0/10

This resort was a major disappointment for our family vacation. The location, although potentially beautiful, is poorly maintained and feels abandoned. We faced serious issues with water and electricity during our stay, which made for a highly uncomfortable experience. While the rooms were basic and clean, they definitely need a lot of refurbishment. Overall, I cannot recommend this place until significant improvements are made.

Rooms
5.0
The rooms were basic and clean but in desperate need of refurbishment.
Service
5.0
The service was lacking, especially when we faced issues with water and electricity; the staff didn't seem to care about our complaints.
Location
5.0
The resort has a beautiful potential location but is currently in dire need of maintenance.
Dining
Facilities
5.0
Many facilities were out of order or non-functional, including the coffee house.
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