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Gem Beach Resort, Merang
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Key details
About the Resort
Lot 2135 Batu Rakit, Mengabang Lekar,
Merang,
Malaysia,
Terengganu
Gem Beach Resort offers a serene escape with a picturesque setting along the coast of Merang, Malaysia. This three-star hotel is renowned for its tranquil beachfront, making it ideal for relaxation and recreation. With modern amenities and a dedicated approach to hospitality, the resort caters to both leisure and adventure seekers. Guests can appreciate the blend of local culture and contemporary comforts during their stay.
Location
Gem Beach Resort is strategically located conveniently near the beautiful Pagar Besi Beach and Batu Rakit Mosque. It is just 18 km from Kuala Terengganu Airport and 30 km from Kuala Terengganu City, making it easily accessible for travelers. The surrounding area offers a blend of cultural and natural beauty, with nearby attractions such as Bukit Che Long.
Rooms
Gem Beach Resort features air-conditioned rooms equipped with modern comforts including a tea/coffee maker and minibar. Each room has private bathrooms, with some offering bathtubs for added luxury. Guests can enjoy the convenience of amenities like free bottled water and a safety deposit box, ensuring a comfortable stay.
Eat & Drink
The onsite Teratai Restaurant serves a variety of local, Chinese, and Western cuisines. Guests can savor delicious meals crafted from fresh ingredients while enjoying views of the beach. Breakfast options are also available, allowing guests to start their day with a hearty meal.
Leisure & Business
Guests can enjoy an outdoor swimming pool and a gym for fitness activities. Other leisure options include beach volleyball and relaxation at the library for quiet reading. Additional amenities cater to families, with a children's pool available for younger guests.
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Getting around
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City Centre
Merang
11.7
km
Airports
Sultan Mahmud (TGG)
12.1
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Daily Menus
“The chef's creativity shone through with varied and good meals every day, ensuring a fresh experience.” view full review
Improving Gym Facilities
“The upcoming upgrade to the gym promises to enhance the workout experience with more machines and better space.” view full review
Comfy Bedding
“The recently replaced mattresses and pillows made for incredibly restful nights, enhancing my overall stay.” view full review
Convenient Amenities
“The room had all the basic amenities for a comfortable stay, ensuring I felt right at home throughout my visit.” view full review
General
Free Wi-Fi
Parking
Spa & Leisure
Swimming pool
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Location
Lot 2135 Batu Rakit, Mengabang Lekar,
Merang,
Malaysia,
Terengganu
Map view
Lot 2135 Batu Rakit, Mengabang Lekar,
Merang,
Malaysia,
Terengganu
City landmarks
Mosque
Masjid As-Salam
1.8
km
Pagar Besi Beach
1.6
km
Batu Rakit Mosque
1.8
km
21020 Kuala Terengganu
Puncak Bukit Maras
4.3
km
Nearby
Pagar Besi Beach
930 m
Reviews and Ratings
Feedback from previous guests about their experience
46%
liked the resort and would come back again
5.0/10
Guest rating
Rooms
5.0
Location
5.3
Service
5.0
Dining
6.3
Guest reviews
5.0/10
based on 5 reviews
5.9
5.9/10 based on 18 reviews
Emma
United Kingdom,
January
2025
7.0/10
I recently stayed at the Gem Beach Resort, and while the initial impression was good with organized check-in, I did notice that the rooms are a bit outdated. The dining was decent, with the menu changing daily, but there are definitely ups and downs during my stay, especially related to ongoing improvements. Overall, it's a mixed experience with the promise of better things once renovations are complete.
Rooms
6.0
The rooms need some serious refurbishing and felt like they haven't been occupied for quite a while.
Service
8.0
The service from the staff was generally excellent, though some were initially reserved. They have become much friendlier over time.
Location
7.0
The location is fine, with beach access, though the condition of the beach had some oil and debris initially.
Dining
8.0
Dining was good, with a varied menu every day, ensuring there were no repeats for over a week.
Facilities
6.0
Facilities are being upgraded, which is promising for the future, but some are still lacking.
Jessica
United Kingdom,
January
2025
5.0/10
My stay at the resort was quite frustrating due to the lack of basic amenities. Upon checking in, there was no water or electricity in the room, which affected my overall experience deeply. While I appreciated the efforts of the staff and found the meals satisfactory, the condition of the resort left much to be desired. It's clear that this place needs significant improvements to provide a better experience for guests.
Rooms
5.0
The rooms were basic and outdated, and unfortunately, I had no access to water during my entire stay.
Service
5.0
The staff tried to help, though they seemed overwhelmed by complaints and unable to address the water issues effectively.
Location
5.0
The location is decent, but the poor maintenance of the facilities detracted from the experience.
Dining
6.0
Dining was fine, with a decent variety, but it was overshadowed by the overall lack of cleanliness in the resort.
Facilities
5.0
The resort's facilities are in dire need of refurbishment; it feels abandoned and poorly maintained.
George
United Kingdom,
December
2024
5.0/10
My stay at the resort was quite disappointing. While the location near the beach has potential, the lack of water and electricity during my visit was unacceptable. The rooms need significant refurbishing, and there was a noticeable lack of hospitality from the staff. Overall, this resort did not meet my expectations, and I felt it was not worth the money spent.
Rooms
5.0
The rooms were outdated and in desperate need of refurbishment. It felt like no one had stayed there for a while, and cleanliness was an issue.
Service
5.0
The service was lacking; there was minimal assistance provided when we needed help with our luggage, and the front desk was dismissive of our concerns.
Location
6.0
The resort is situated close to the beach, which is a positive aspect, but the experience was marred by the resort's other shortcomings.
Dining
5.0
I did not have a good dining experience as the food options were limited, and the overall quality did not justify the price.
Facilities
5.0
Facilities seem outdated, with little attention given to maintenance. The gym and common areas are in need of upgrades.
Camila
United Kingdom,
December
2024
5.0/10
This resort was a major disappointment for our family vacation. The location, although potentially beautiful, is poorly maintained and feels abandoned. We faced serious issues with water and electricity during our stay, which made for a highly uncomfortable experience. While the rooms were basic and clean, they definitely need a lot of refurbishment. Overall, I cannot recommend this place until significant improvements are made.
Rooms
5.0
The rooms were basic and clean but in desperate need of refurbishment.
Service
5.0
The service was lacking, especially when we faced issues with water and electricity; the staff didn't seem to care about our complaints.
Location
5.0
The resort has a beautiful potential location but is currently in dire need of maintenance.
Dining
Facilities
5.0
Many facilities were out of order or non-functional, including the coffee house.